Let us inspire you!
hola@sondocamino.com
+34 622 566 231
+34 647 289 023

Customized experiences

HOW TO BOOK

Let us inspire you

We only work on a personal basis.
That's why we don't sell online any standard experience.

Book in 5 steps.

Booking process

1
Fill in the booking form or send us an e-mail to hola@sondocamino.com with the information and we will answer you as soon as possible to confirm the availability of the Experience or the Delight you chose at the date of your convenience.
2

Once we have checked availability, we will send you an e-mail pre-confirming your booking and with the details of payment. Should there be no availability, we will suggest the nearest dates available.

  • If you book more than a month in advance, you will have to pay 20% of the total cost of the booked service. This deposit will be discounted from the final price.
  • If you book less than 30 days in advance, you will have to pay the total amount at that moment.

You can choose one of these payment forms:

Bank transfer

We will give you the transfer detail in the pre-confirmation mail, as well as the date the amount is due.

Credit card

In the pre-confirmation mail we will send you a link where you can securely pay with your credit card.

SON do CAMIÑO uses the electronic comerce online payment system from Caixabank S.A. All data submited are encrypted und the SSL protocol (Secure Socket Layers), in order to guarantee maximum security. We do not store your payment data.

3

When we receive the deposit, we will send you a formal confirmation of your booking. Only then your booking will be considered as firm.

4

If you book more than a month in advance, you will have to pay the pending amount 30 days before your Eperience or your Delight begins.
If you have not payed the full amount by that day, we reserve the right of cancelling the service and applying the establishe cancellation fee.

5

Once the full amount is payed, we will contact you and send you all necessary documentation.

Cancellation of your booking

Any cancellation must be communicated to the e-mail: hola@sondocamino.com

Cancellations notified 15 days or more before the date of service
free cancellation
Full refund
Cancellations notified between 14 and 7 days in advance
20% of the total cost,
(equivalent to the deposit)
Cancellations notified between 6 and 3 days in advance
50% of the total cost
Cancellations notified 2 days or less in advance or cancellations not notified
100% of the total cost

We recommend to contract a cancellation insurance.

Change of booking date

Once the client has formalized a booking and payed all amount due, the date of the service booked can only be modified more than 15 days prior to the beginning. A change of date notified less than 15 days in advance will be considered a cancellation and will cause the corresponding expenses (specified above). Afterwards the client may make a new booking.

FAQ
For which days can I book an experience?
Most experiences or delights may be booked for any day. But some of them are only offered on certain days. That is why we invite you to ask for availability.
What does the minimum group mean in the experiences?
Our experiences and delights require a minimum number of participants to be implemented, unless you pay the fee for the minimum group.
Should an experience be cancelled because not enough people have booked it, we will inform you at least 48 hours in advance.